VerySmart Club Terms and Conditions

Welcome to the Club, Smartenista! 🤍 Here is how your membership works, in full transparency. We wanted to keep it simple: you know what you pay, when you pay it, and you can leave anytime, with a single click.

1. Who We Are

The Club is offered by 9210-3720 Québec inc., which does business under the name VerySmart.

• Address: 555, rue Chabanel Ouest, local 1203, Montréal (Québec) H2N 2H8
• Email: info@verysmart.ca
• Website: verysmart.ca

2. Club Membership Levels

Taxes: 5% GST and 9.975% QST. No other fees: no registration fees, cancellation fees, or termination fees.

3. Duration and Billing

• Your Opale or Perle membership is open-ended: it continues until you cancel it.
• Monthly billing: the charge is made each month on the anniversary of your registration.
• Annual billing: the charge is made each year on the anniversary of your registration. The annual plan is not a one-year commitment: it is the same open-ended membership, paid once a year at a discounted rate.
• Payment is made using the card you have saved. Your next billing date is always displayed in My Account > My Membership.
• After you register, you will receive by email a copy of these terms and a summary of your membership (level, price, frequency, next billing date).

4. Renewal and Notice

• Monthly: your membership automatically renews each month. You can cancel at any time (section 5).
• Annual: we will write to you approximately 75 days before each annual charge, then send you a reminder 7 days before. Each email will state the date and amount, with a link to cancel with a single click.
• Promotion or free period: if you signed up at a reduced or free price for a given period, we will write to you 2 to 10 days before the end of that period. The email will state the end date and the price that will apply afterward.

5. Cancelling Your Membership: Anytime, Free, No Minimum

• There is no minimum number of renewals. You can cancel or change your membership level starting on the first day.
• Online, in 2 clicks: My Account > My Membership > “Cancel my membership”. The same button is located in the website footer and in all our Club-related emails.
• By email: write to us at info@verysmart.ca and include the email address associated with your account. Simply stating “I am cancelling my membership” is sufficient, no justification required.
• When cancellation takes effect: you choose.
• At the end of your paid period: you keep all your benefits until that date, and no further charges will be made.
• Immediately: we will refund the unused portion of your period (see below).
• If you do not specify anything in your email, the cancellation will take effect at the end of your paid period.
• A request submitted by email takes effect on the date it is sent, even if we process it the next day.
• Prorated refund: in the event of immediate cancellation, we will refund the remaining days of your period, calculated at the rate you paid (annual or monthly), within 10 days, to your card. Example: Perle annual at $144 + taxes, cancelled 4 months after the charge; we refund approximately 8 months, or approximately $96 + taxes.
• No cancellation fees, penalties, or compensation.
• You will receive a confirmation email stating the effective date and, if applicable, the refunded amount.

6. Your Member Discount

• Your 5% (Opale) or 10% (Perle) discount is automatically applied at checkout when you are logged into your account, whether your membership is monthly or annual. You will see “Hello [first name]” at the top of the page when you are logged in.
• It applies to all your VerySmart orders, online and in-store, except for the purchase of gift cards and the payment of your membership. Can it be combined with other promo codes? No: one code per order (if you use another promo code, it will replace your member discount for that order).
• Your discount was not applied? Write to us with your order number. If your membership was active at the time of the order, we will refund the difference (the discount and corresponding taxes) to your original payment method within 10 days.

7. Webinars and the Private Lounge

• Two live webinars per month, on the second and last Thursday of the month at 7 p.m., available as on-demand replays at any time in the LE CLUB tab as long as your membership is active.
• If a webinar cannot take place (technical issue, illness, etc.), it will be rescheduled for a later date announced to members. Replays will remain accessible at any time.
• Webinars are for your personal use only. Please do not share your access.
• VS Private Lounge: reserved for Opale and Perle members. Booking: preferably through the website chat, or by email at info@verysmart.ca.

8. Changes to the Club Terms

VerySmart may change the following: membership prices, the benefits of each level, the schedule and format of webinars, and these terms. If we do:

• we will send you a written notice by email at least 30 days before the change takes effect; the notice will only present the new clause, the old one, the effective date, and your rights;
• if the change increases what you pay or reduces your benefits, you can refuse it and cancel without fees, penalties, or compensation by notifying us no later than 30 days after it takes effect (using the “Cancel my membership” button or email).

For an annual plan, any price change will only apply to the next annual charge.

9. If VerySmart Terminates the Club or Your Membership

If VerySmart decides to terminate the Club or your membership while you are complying with these terms, we will notify you in writing at least 60 days in advance and refund the unused portion of your period.

10. Personal Information

We use your information solely to manage your membership (billing, access to webinars, application of the discount, notices) and as described in our Privacy Policy. For any questions, contact the person responsible for personal information protection at info@verysmart.ca.

11. Have a Question or Complaint?

Write to us first at info@verysmart.ca or through the website chat. We will respond within 10 business days.

You can also contact the Office of the Consumer Protection: opc.gouv.qc.ca, 514 253-6556 (Montreal), 418 643-1484 (Quebec City), 1 888 672-2556 (toll-free), Monday to Friday from 8:30 a.m. to 12 p.m. and from 1 p.m. to 4:30 p.m.

These terms are governed by the laws of Quebec. Nothing in these terms limits the rights granted to you by the Consumer Protection Act.

Version of October 27, 2026.